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We're driven by a simple mission

To help those who’ve been affected by mis-sold car finance, claim what’s rightfully theirs.

We’re here to help

Navigating the world of car finance claims can be overwhelming, especially when you realise you might have been misled by a number of lenders prioritising profits over fairness.

Whether it’s unfair rates, hidden fees, or unsuitable terms, mis-sold car finance has impacted countless drivers.

We’re here to help make things right. We focus entirely on helping those affected by these unfair practices. Our team combines expertise with empathy, leveraging our own advanced processes and technology to review claims, understand each client’s unique situation, and fight to reclaim what’s due.

We’ve helped thousands of people take the first step toward financial justice. We’re here to give a voice to those who need it, and our purpose remains firm: solving real problems for real people, one claim at a time.

Our Vision for the Future

We’re committed to supporting those who feel they’ve been overlooked by the traditional finance system. Mis-sold car finance is just the beginning.

Looking ahead, we’re committed to supporting those who feel they’ve been overlooked by the traditional finance system. Mis-sold car finance is just the beginning.

We're more than a claims company. We’re your partner in seeking justice and leveling the playing field.

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What claiming with us looks like

We find agreements

By performing a soft credit check we’re able to locate car finance agreements dating back to 2007.

We get to work

Once we have located your agreements we’ll pass you on to our working partners Bott and Co to begin work on your claim.

You get compensation

After securing the best possible compensation package for you, our working partners will make sure your paid out to your chosen bank account.

Faqs

A PCP finance claim allows you to seek compensation if your PCP car finance agreement was mis-sold.

If you purchased a car, van, or motorbike on PCP or HP finance before January 2021, you may have been mis-sold. Many drivers were unknowingly charged higher interest rates, or had undisclosed commissions added to their agreements, costing them more than necessary.

Common reasons for PCP finance claims include:

  • High-interest rates set by dealers to increase their commission.
  • Undisclosed commissions that were not explained to you.
  • Lack of affordability checks to ensure you could afford repayments.

If your agreement was mis-sold, you could be entitled to a car finance refund or compensation. Use our car finance checker to find out if you qualify.

To make a PCP car finance claim or other car finance claims, you must prove your agreement was mis-sold or breached regulations. Key criteria include:

  • Misrepresentation of terms: Dealers misled you about costs, interest rates, or failed to explain the agreement.
  • Undisclosed commission: A commission was paid to the dealer without your knowledge, affecting your deal.
  • Lack of affordability checks: The lender failed to check if you could afford the repayments.

Use our car finance claim calculator or car finance checker to determine your eligibility.

You might have been mis-sold if:

  • Interest rates were inflated to maximise dealer commissions.
  • You weren’t told about the dealer’s commission incentive.
  • Terms of your car finance agreement were unclear.

Check for car finance mis-selling using our car finance claims check tool.

Compensation depends on your loan amount, interest rate, and repayment period. Examples include:

  • £5,492.10 with Black Horse
  • £4,478.46 with MotoNovo
  • £2,449.65 with Close Brothers

The mis-sold car finance average payout is around £1,600, but amounts vary.

Financeclaimsline.com is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 199616255. Registered with the Information Commissioner's Office; registration number ZA059156.

You can find our terms of use, privacy policy and our cookie policy here. Claimsline Group Ltd is a claims management company. Any solicitor we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor.

Claimsline Group Ltd is authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activities FRN Number is 831196.

£5,492.10* is the figure disclosed to Bott & Co Solicitors by Black Horse.